TUI is seeking a Senior Customer Communication Manager to own the end-to-end messaging for flight-only customers across all touchpoints, ensuring consistency and commercial value from booking to post-travel. You will drive personalized, automated communications using CRM systems and AI-based capabilities to enhance relevance and scalability.
You will define KPIs, align content with brand tone and regulatory guidelines, and work with IT to optimise the communication platform while championing
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This role, Senior Flight Communications Leader at TUI, could be your next career step.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior Flight Communications Leader role in the description above.
We appreciate your interest in this position.
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