Medidata in London is seeking a Technical Support Engineer to be the primary contact between support and core engineering teams. You will handle requests, diagnose issues, and test fixes while coordinating with R&D on complex problems.
You will use SQL, API/REST tools, Postman, and AI assistants to draft knowledge base content, reproduce problems, and communicate updates to clients. Strong collaboration and a Bachelor’s in a technical field are required.
#J-18808-Ljbffr
This is a great opening to take on the Hybrid Technical Support Engineer: AI-Driven Troubleshooting role at MediData.
Join us at MediData as our next Hybrid Technical Support Engineer: AI-Driven Troubleshooting in Greater London, England, United Kingdom.
We are currently recruiting a Hybrid Technical Support Engineer: AI-Driven Troubleshooting for our team in Greater London, England, United Kingdom.
This is a genuine position to take on the Hybrid Technical Support Engineer: AI-Driven Troubleshooting role at MediData.