Creative ITC is seeking a Service Delivery Manager to oversee contract obligations and drive continuous service improvements across a portfolio of accounts. The role focuses on governance of SLAs/KPIs, on-time service delivery, and effective collaboration with client stakeholders, delivery teams, and sales to maximize value.
The SDM will own escalation processes, sign off on service reports, and run monthly reviews, ensuring services align with contractual obligations and client expectations.
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The Client-Facing Service Delivery Lead position in the IT & Technology field is open for applications.
This role, Client-Facing Service Delivery Lead at Creative ITC, could be your next career step.
Are you ready to take on the Client-Facing Service Delivery Lead role at Creative ITC?
We would love to welcome a new Client-Facing Service Delivery Lead to our organisation in Milton Keynes, England, United Kingdom.