Ema Unlimited seeks a Senior Technical Support Specialist (Enterprise Agentic AI) to own the health, reliability, and trust of our deployed agentic AI systems in production. You will be an operator of live AI systems, not just a ticket handler.
In this full-time role, remote-friendly, you will diagnose failures, perform RCA, escalate to the right teams, communicate calmly with customers, and help shape product and reliability improvements.
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This is a genuine position to take on the Senior Technical Support: Agentic AI Reliability (Remote) role at Ema Unlimited.
All applications are reviewed carefully by our team.
The position is based in Frimley, England, United Kingdom.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 60.000 - 90.000.
We aim to respond to suitable candidates as soon as possible.