Telana is seeking an experienced Technical Support Manager to lead engineering and infrastructure operations within its Managed Services arm. You will manage Cloud Engineers and a DBA, overseeing Azure, M365 and Google Workspace environments, and ensuring service delivery for multi-tenant clients.
You will partner with Professional Services and Service Desk teams to optimise escalation workflows, drive proactive improvements, and uphold client SLAs across ITIL processes.
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This posting is for the Technical Support Manager: Flexible Cloud & DB Ops Lead role at Telana, based in Preston, England, United Kingdom.
Learn more about the Technical Support Manager: Flexible Cloud & DB Ops Lead role in the description above.
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