Inforcer Ltd. is seeking a Team Lead to run the global Platform Support team. The role focuses on line management, coaching, onboarding, and ensuring the right people handle cases across regions and time zones.
You will own resourcing, workflows, and escalation paths to maintain consistent service quality and SLA adherence. You will partner with the Technical Lead to cover both people and technical escalations, ensuring out-of-hours support is fairly shared and that CSAT targets and backlog
#J-18808-Ljbffr
This role, Global Platform Support Lead at Inforcer Ltd., could be your next opportunity.
Are you ready to take on the Global Platform Support Lead role at Inforcer Ltd.?
We would love to welcome a new Global Platform Support Lead to our team in Richmond, England, United Kingdom.
For the Global Platform Support Lead position at Inforcer Ltd., we are reviewing applications now.