Raylo is seeking a senior CX leader to own the customer experience across our expanding markets. You will define interaction standards, run the NPS programme, and quantify pain points to drive improvement.
You’ll coordinate cross-functional teams, manage communications at scale, and push for AI-enabled, data-driven CX that scales globally. You’ll work from our Belfast office on a hybrid basis, collaborating with product, engineering and marketing to deliver best-in-class customer journeys while
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Join us at Raylo as our next Global CX Strategy & AI Operations Lead in Belfast City District, Northern Ireland, United Kingdom.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Global CX Strategy & AI Operations Lead role in the description above.