BT Group is seeking a Transformation Manager (Customer Experience) in London to shape how mobile network insight translates into customer outcomes. You will identify opportunities, build evidence for change, and translate insights into programmes delivering measurable customer and business value.
You’ll lead transformation roadmaps, drive governance, and align investment with customer outcomes. The role spans multiple products and journeys, with cross-functional leadership and executive
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We are looking to fill the Customer Experience Transformation Leader position at BT plc in Greater London, England, United Kingdom.
Consider building your career as a Customer Experience Transformation Leader at BT plc.
The Customer Experience Transformation Leader position in the Management & Operations field is open for applications.
We have an opening for a Customer Experience Transformation Leader in Greater London, England, United Kingdom within Management & Operations.