Monzo is hiring a Senior Manager in Supplier Performance to lead oversight of outsourced partners and drive service excellence across Complaints, VAIB, Financial Health and Core Customer Operations. You will translate strategic goals into practical actions, manage day-to-day partner delivery, and ensure customer outcomes meet Monzo's standards.
You will collaborate with global teams, forecast demand with WFM, and embed continuous improvement through data-driven decisions while maintaining risk
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For the Senior Manager, Supplier Performance & Customer Ops (Remote) position at Monzo, we are reviewing applications now.
We are looking to fill the Senior Manager, Supplier Performance & Customer Ops (Remote) position at Monzo in Cardiff, Wales, United Kingdom.
The Senior Manager, Supplier Performance & Customer Ops (Remote) role at Monzo is now open for applications in Cardiff, Wales, United Kingdom.