Re-Connect-IT-I-Sverige-Ab is seeking an Operations Manager to lead a senior team delivering 24/7 support. You will ensure SLA adherence, coach senior leads, and drive KPI-based performance across the Services department.
The role focuses on technical support, staff training, and supplier accreditation, with on-call duties and escalation responsibilities to senior leadership. Collaboration with cross-functional teams is essential.
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We have an opening for a Head of 24/7 Technical Support Operations in City Of London, England, United Kingdom within Management & Operations.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in City Of London, England, United Kingdom.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 70.000 - 90.000.
We aim to respond to suitable candidates as soon as possible.