ECS Resource Group is seeking an experienced Operations Manager to lead a team of senior leads within the Services department. You will own the support of our client's customer base, drive KPI and SLA achievement, and partner with senior leadership on strategic direction.
The ideal candidate has a Managed Services background, experience leading large technical teams, and a proven track record of improving service delivery and customer experience through ITIL-aligned processes and proactive
#J-18808-Ljbffr
This role, Senior Operations Manager - Managed Services Lead at ECS Resource Group, could be your next move.
The following opportunity is for a Senior Operations Manager - Managed Services Lead with ECS Resource Group.
Our organisation is growing, and we are hiring a Senior Operations Manager - Managed Services Lead in Greater London, England, United Kingdom.