- Direct daily operations of one or more of our five restaurants, ensuring seamless service that reflects our five-star standards.
- Recruit, train, mentor and schedule front-of-house and kitchen staff, fostering a culture of continuous improvement and teamwork.
- Maintain rigorous quality, hygiene and safety standards in line with Forbes Travel Guide and industry regulations.
- Manage inventory, purchasing and cost control to achieve financial targets while upholding the premium guest experience.
- Collaborate with the spa, bar and accommodation teams to create integrated guest journeys and cross-selling opportunities.
- Analyse guest feedback and performance metrics, implementing corrective actions and innovative ideas to enhance satisfaction.
- Represent the restaurant at internal events, awards ceremonies and community initiatives, championing the brand's reputation.
Proven experience managing a high-end restaurant or multiple outlets within a luxury hotel environment. - Strong leadership and communication skills, with the ability to inspire diverse teams and listen to ideas.
- Exceptional understanding of fine-dining service standards, menu development and wine programme management.
- Financial acumen, including budgeting, P&L responsibility and cost-control techniques.
- Commitment to delivering outstanding customer service, reflecting the hotel's dedication to excellence.
- Flexibility, curiosity and a proactive attitude towards problem-solving and innovation.
- Relevant qualifications in hospitality management or equivalent experience.
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