Senior Contract Manager - Total Facilities Management (TFM)
Location: West London
Salary: Up to £80,000 + Car Allowance + Bonus
Sector: Facilities Management
Contract: Permanent
The Opportunity
We are working with a leading UK Facilities Management provider who are looking to appoint an experienced Senior Contract Manager to oversee a large-scale Total Facilities Management (TFM) contract in West London.
This is a senior leadership opportunity with full responsibility for operational performance, commercial management, client relationships and the delivery of both Hard and Soft FM services.
Key Responsibilities
- Lead the operational and commercial delivery of a large-scale TFM contract.
- Oversee Hard and Soft FM services, ensuring high standards of service delivery.
- Manage contract budgets, P&L performance and commercial targets.
- Lead and develop operational management teams across the contract.
- Build and maintain strong relationships with senior client stakeholders.
- Ensure contractual KPIs, SLAs, statutory compliance and H&S standards are achieved.
- Drive continuous improvement, operational efficiencies and service excellence.
The Ideal Candidate
- Proven experience in a senior Contract Manager, Account Manager or operational leadership role within Facilities Management.
- Strong background managing large-scale TFM contracts.
- Experience overseeing both Hard and Soft FM service delivery.
- Demonstrable P&L management and commercial responsibility.
- Strong leadership skills with experience managing multidisciplinary teams.
- Excellent client relationship and stakeholder management skills.
Package
- Salary: Up to £80,000
- Car Allowance
- Performance-Related Bonus
- Permanent Position
- Opportunity to lead a high-profile TFM contract with an established FM provider
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