Benifex Limited is seeking a Knowledge Manager to own the creation and continuous improvement of our global knowledge base within Zendesk, ensuring accurate, discoverable content for support teams and customers. You will drive deflection, faster resolutions, and a culture of knowledge-centred service across the organisation.
You will partner with Support Leadership, Product, Operations, and AI/Tooling teams to structure, tag, and optimise content for AI-driven tools and self-service
#J-18808-Ljbffr
We would love to welcome a new Knowledge Manager: AI‑Driven Support Leader to our group in Southampton, England, United Kingdom.
Consider building your career as a Knowledge Manager: AI‑Driven Support Leader at Benifex.
The Knowledge Manager: AI‑Driven Support Leader position in the Management & Operations field is open for applications.
We have an opening for a Knowledge Manager: AI‑Driven Support Leader in Southampton, England, United Kingdom within Management & Operations.