Gamma in Manchester is seeking a hands-on Product & Voice Ops Team Leader to steer the day-to-day delivery of provisioning, incidents and service requests. You will mentor engineers, coordinate workloads and ensure service levels are met.
This role blends technical depth with people leadership, fostering continuous improvement, root cause analysis and close collaboration with Product, Engineering and Customer teams to enhance operations and customer outcomes.
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This is a genuine position to take on the Lead, Voice Ops & Provisioning role at Gamma.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Lead, Voice Ops & Provisioning role in the description above.
We appreciate your interest in this position.
Join Gamma and contribute to our ongoing work.