Ocado is seeking an experienced Amazon Customer Connect & Service Platform Specialist to own and transition the Amazon Customer Connect platform in-house. You will manage the agent/customer portals, API connections and data flows, ensuring security, reliability and scalable operations across AWS environments.
You will collaborate with Service Assurance, Engineering, Data and Product teams, and will leverage AI-assisted development tools to accelerate delivery and documentation.
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The Amazon Connect Platform Lead - Hybrid & AI-Driven Ops position in the Management & Operations, IT & Technology field is open for applications.
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This posting is for the Amazon Connect Platform Lead - Hybrid & AI-Driven Ops role at Ocado, based in Hatfield, England, United Kingdom.
We are looking to fill the Amazon Connect Platform Lead - Hybrid & AI-Driven Ops position at Ocado in Hatfield, England, United Kingdom.