Capital One UK in Nottingham is seeking a proactive Continuous Improvement Lead to bridge high-level operational strategy and hands-on delivery. You will lead cross‑departmental projects aimed at enhancing customer experience, reducing waste, and streamlining contact centre performance.
You will translate strategy into meaningful improvement opportunities, build robust business cases, and partner with technology and outsourced suppliers to drive tangible operational gains, while influencing
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This role, Operational Excellence Lead (Hybrid) at Capital One, could be your next move.
The position is based in Nottingham, England, United Kingdom.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 65.000 - 90.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Operational Excellence Lead (Hybrid) role in the description above.