Publicis Sapient in London seeks a Manager in CX&I to lead cross‑functional workstreams that shape future‑state customer and employee experiences. You will ground proposals in research, apply design thinking, and judge where AI adds value versus traditional approaches.
You’ll work directly with client stakeholders in small, multidisciplinary teams to build solutions collaboratively. As AI becomes central to CX, you’ll design AI‑native experiences, map end‑to‑end journeys, and drive adoption
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We have an opening for a AI-Driven CX & Innovation Manager in Greater London, England, United Kingdom within Management & Operations.
Are you ready to take on the AI-Driven CX & Innovation Manager role at Publicis Sapient?
We would love to welcome a new AI-Driven CX & Innovation Manager to our organisation in Greater London, England, United Kingdom.
For the AI-Driven CX & Innovation Manager position at Publicis Sapient, we are reviewing applications now.