Laing O'Rourke is seeking an experienced IT Service Delivery & Experience Manager to shape how live IT services are delivered across the organisation. You will lead incident, request, problem and change management, guiding service performance reporting and knowledge management while working with suppliers and senior stakeholders.
You will establish clear standards, manage managers, and drive improvements that reduce customer effort and restore confidence when services fall short.
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Are you ready to take on the IT Service Experience Lead role at Laing O'Rourke group?
This is an excellent opportunity to take on the IT Service Experience Lead role at Laing O'Rourke group.
As a IT Service Experience Lead, you will play an important part at Laing O'Rourke group in Dartford, England, United Kingdom.
We invite applications for the IT Service Experience Lead position located in Dartford, England, United Kingdom.