Confidential is seeking a Customer Experience Manager to lead indirect e-commerce in London, focusing on marketplaces and q-commerce across platforms such as Amazon and eBay. The role emphasises customer journeys and measurable growth, with on-site presence three days per week.
You will own channel KPIs, collaborate with regional teams and agencies, and drive content, conversions and data-driven optimisations while ensuring GDPR compliance and brand consistency.
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This is a genuine opportunity to take on the Indirect E‑Commerce Customer Experience Lead role at Confidential.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Greater London, England, United Kingdom.
This opportunity is part of our work in Marketing & Media, Management & Operations.