IAG Loyalty, based in London, seeks a Tech Lead for Contact Centre products to own architecture, guide delivery, and ensure scalable, secure solutions across platforms including Amazon Connect. You will lead development, drive best practices, and mentor engineers in a fast-paced, hybrid work environment.
The role emphasizes end-to-end ownership, collaboration with product teams, and a data‑driven approach to improve reliability and user satisfaction within the Loyalty division.
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For the Tech Lead: Contact Center Platform & Architecture position at Wir In Lds, we are reviewing applications now.
Learn more about the Tech Lead: Contact Center Platform & Architecture role in the description above.
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