Publicis Sapient in London is seeking a Manager in CX&I to shape future-state customer and employee experiences using design thinking and strong research.
You will lead multidisciplinary, client-facing workstreams, embed AI responsibly, and map end-to-end journeys, balancing quick pilots with measurable outcomes.
The role requires industry experience in Consumer Products, Financial Services or Travel & Hospitality, with hands-on AI fluency and a commercial mindset.
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Join us at Publicis Groupe as our next AI-Driven CX & Innovation Manager in Greater London, England, United Kingdom.
The position is based in Greater London, England, United Kingdom.
This opportunity is part of our work in Marketing & Media, Management & Operations.
The advertised compensation is 90.000 - 150.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.