Heidi Health Corp. in London is seeking a Support Engineering Team Lead to drive the engineers at the sharp end of customer problems, triaging and resolving the hardest issues while turning signals into durable product improvements.
This high-agency, player-coach role requires coaching engineers, raising investigation quality, and building scalable runbooks and tooling. You’ll partner with Support, Success, Product, and Engineering to keep Heidi reliable at scale.
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Are you ready to take on the Support Engineering Lead — Drive Scalable Reliability & Impact role at Health Data Innovations, Inc.?
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This posting is for the Support Engineering Lead — Drive Scalable Reliability & Impact role at Health Data Innovations, Inc., based in Greater London, England, United Kingdom.