Ema Unlimited is seeking a Senior Technical Support Specialist to own health, reliability, and trust in our agentic AI systems. You will partner with Engineering, Product, and Implementation to prevent incidents and improve system learning in production.
You will diagnose failures, perform RCA, and translate AI behavior issues into actionable feedback while maintaining calm and factual customer communication. This role offers full-time remote work with equity potential.
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Our organisation is growing, and we are hiring a Remote Senior AI Systems Reliability Engineer in Chester, England, United Kingdom.
All applications are reviewed carefully by our team.
The position is based in Chester, England, United Kingdom.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 90.000 - 130.000.
We aim to respond to suitable candidates as soon as possible.