This position offers an opportunity for an experienced qualitative research leader to oversee a high-performing client services team within a global healthcare insights environment. The Associate Director Qualitative Research will play a pivotal role in delivering complex research projects, developing team talent, strengthening client relationships, and driving operational excellence across a growing function. The role is based in London and follows a hybrid working model.
The successful candidate will lead a team responsible for managing qualitative market research projects from inception to completion. Key responsibilities include mentoring and developing team members, ensuring timely and high-quality project delivery, acting as a senior escalation point for project and client challenges, and building strong relationships with both clients and internal stakeholders. The role also involves monitoring team productivity, collaborating with senior leadership to improve operational efficiency, supporting best practice implementation, and partnering with commercial teams to enhance the client experience.
Applicants should have strong commercial experience in qualitative market research, with a background in leading and developing research teams. Expertise in managing multiple projects within a fast-paced environment, particularly in healthcare, pharmaceutical, or life sciences research, is highly valued. Excellent stakeholder management, project management, organizational, and communication skills are essential, along with advanced proficiency in Microsoft Office applications. The client offers a competitive salary, benefits package, exposure to international research programs, and clear opportunities for career progression within a collaborative and supportive culture.
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