Kroo Bank is seeking a Head of Customer and Lending Operations in London or Manchester. You will lead customer service and lending operations, set service standards, and drive process improvements across the retail banking lifecycle.
The role requires strategic leadership, strong stakeholder management and a track record of delivering excellent customer outcomes. You will manage cross-functional teams, oversee onboarding through to collections, and work with Product and Technology to align
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As a Customer & Lending Operations Leader, you will play an important part at Kroo Bank in Greater London, England, United Kingdom.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer & Lending Operations Leader role in the description above.
We appreciate your interest in this position.