Head of Technical Program Management, Applied AI
This is a senior operating role that owns delivery for AI lab customers, covering training data, evaluations and benchmark programs. It asks for a leader who has run large customer-facing delivery teams, built processes from scratch, and held real responsibility for deadlines, quality and margin. A strong candidate mixes people coaching, capacity planning and calm handling of escalations, with enough technical grounding to talk with researchers.
How it fits the AI era
The work sits right at the point where AI models are built and tested, so the products being delivered are the data and checks that shape the models. AI tools can help with quality checks, such as using one model to grade another, and with automating reports and workflows. Judgment about customer needs, trust with executives, team building and deciding when quality is good enough stay human.
How it builds AI experience
Someone in this role would gain close, hands-on exposure to how leading AI labs test and train models, especially across languages and types of content like text, image, video and audio. At a translation and localization company, that means seeing how human experts and AI work together at scale. Candidates without this background can build it by running a small evaluation or annotation project and tracking quality measures like agreement between reviewers.
Worth showing
- Scaling delivery teams from scratch
- AI training data or evaluation delivery
- Quality systems and SLA ownership
- Capacity planning and margin control
- Executive customer escalation handling
This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.
About LILT
LILT provides an AI-powered platform for enterprise translation and localization, per the company.
Tools mentioned: LLMs, Python, SQL, machine learning, Salesforce
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