United Welsh in Wales is seeking a dynamic Senior Leader to define and lead the customer experience strategy across the Group, embedding ownership, continuous improvement and excellence in all service areas.
As a Senior Leadership Team member, you will shape customer journeys, ensure accessibility including Welsh language compliance, and influence policy, performance metrics and partnerships while delivering measurable service improvements.
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We have an opening for a Chief Customer Experience & Strategy Leader in Caerphilly, Wales, United Kingdom within Management & Operations.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Chief Customer Experience & Strategy Leader role in the description above.
We appreciate your interest in this position.
Join United Welsh and contribute to our ongoing work.