HEAD OF SECURITY - JAMESTOWN, LONDON
Leads and shapes the security strategy across UK & Ireland, ensuring the safety of customers, colleagues, and assets - combining strategic leadership, operational oversight, and risk management to deliver a safe, secure environment and protect the business from fraud, theft, and other threats.
What you'll be doing:
- Develop, implement and maintain a comprehensive security and loss-prevention strategy aligned with the organisation's commercial objectives, operational priorities and risk appetite.
- Provide visible executive leadership for the transformation and continuous improvement of security operations across the UK and Ireland estate, ensuring consistent standards, controls and operating procedures.
- Act as the senior point of accountability for all security matters, including critical incident response, crisis management, major investigations and business continuity support.
- Establish and maintain an effective security governance framework, with clear policies, escalation protocols, decision rights and assurance processes.
- Ensure compliance with all applicable legislation, regulatory requirements and internal policies, including UK and EU data protection requirements, Security Industry Authority regulations, human rights considerations and health and safety standards.
- Direct a programme of security risk assessments, site audits and control reviews across the estate, ensuring that remedial actions are proportionate, prioritised, assigned and completed within agreed timescales.
- Lead or oversee sensitive and complex investigations relating to theft, fraud, violence, misconduct, organised crime and other security breaches, ensuring evidence is obtained, retained and handled appropriately.
- Work in close partnership with Legal, the People Team, Store Operations, Risk, Technology and other relevant functions to investigate incidents, manage risk and deliver effective resolutions.
- Build and maintain strong relationships with Store Managers, Operations Managers, landlords, police forces, industry bodies, insurers and specialist security partners.
- Provide regular, high-quality reporting to senior leadership on security performance, emerging threats, incident trends, material risks, control effectiveness and recommended interventions.
Long Description
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