Fanatics Commerce is seeking a Director of Fan Services to lead the customer service organization across first and second line teams. You will own the budget, headcount planning, and vendor relationships, partnering with global teams to deliver fan-focused service and performance improvements.
You will drive metrics, manage remote/hybrid teams, and apply AI-enabled insights to improve customer experiences while maintaining compliance and delivering strategic outcomes for Fanatics and its
#J-18808-Ljbffr
This role, Director, Fan Services & Customer Experience at Fanatics Inc., could be your next move.
The following opening is for a Director, Fan Services & Customer Experience with Fanatics Inc.
Our team is growing, and we are hiring a Director, Fan Services & Customer Experience in Manchester, England, United Kingdom.
This opening is for the Director, Fan Services & Customer Experience role at Fanatics Inc.