Xero’s Melio division is seeking an experienced Operations Manager to lead and optimise the CX operations, shaping the strategic operating model and delivering scalable processes that drive customer satisfaction and efficiency.
You will partner with product, engineering, analytics, and finance to align operational activities with business goals and ensure measurable performance improvements across customer experiences.
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This is a genuine role to take on the CX Operations Leader – Scale & Impact role at Watershed.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Oxford, England, United Kingdom.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 90.000 - 120.000.
We aim to respond to suitable candidates as soon as possible.