Tripadvisor Experiences is seeking a Director, Service Delivery & Excellence, B2B, to lead end-to-end support for Viator Supply and Bókun. You will modernize operations, apply AI and automation to reduce cost-to-serve, and elevate first-contact resolution and supplier satisfaction across the partner lifecycle.
You will oversee a global, hybrid team (Oxford, UK location) with ~100+ FTE including offshore partners, and travel internationally ~30% for site visits and conferences.
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Step into the Director, AI-Driven B2B Service Delivery role at TripAdvisor, Inc. in Greater London, England, United Kingdom and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Greater London, England, United Kingdom.
This opportunity is part of our work in Management & Operations.