Job Description

We are seeking a Store Operations Assistant to join our Kings Road, London team. The ideal candidate will support the daily operations of the store, ensuring the seamless merchandise flow from the stockroom to the sales floor through efficient stock replenishment, assisting with size checks and maintaining stockroom standards.

Key Responsibilities:

Stock replenishment: regularly replenish shop floor displays and additional storage areas prior to opening and throughout the day. Ensuring products are available for customers and visual merchandising standards are maintained.

Communication: share stockroom related updates, such as new arrivals, sell throughs or stockroom layout changes to the rest of the team.

Size checks: respond to team requests for customer size checks, promptly finding the correct items in the stockroom and delivering them to the sales floor correctly and efficiently.

Fitting rooms: support the shop floor team with processing items that have been tried on, returning them to their correct location on the shop floor or to the stockroom.

Stockroom organisation: maintain an organised stockroom by processing merchandise that is returned to the stockroom and ensuring it is packaged in line with company standards and placed in its correct location.

Inventory management: assist in inventory counts and help manage stock levels, identifying any discrepancies or low-stock items.

Customer service support: assist the sales team with customer inquiries related to products, sizes, or availability of items.

Delivery management: support the Store Operations team with inbound and outbound shipments, including unpacking, tagging, and organising new stock efficiently.

Merchandising: collaborate with the visual merchandising team to ensure stock is displayed and maintained correctly.

General store operations: assist with general store upkeep, including cleanliness, tidiness, and ensuring stock areas are safe, organised and maintained to company standards.

Qualifications:

Previous experience in a retail or stockroom environment is preferred.
Strong attention to detail and ability to multitask in a fast-paced environment.
Excellent organisational skills.
Good communication skills and a customer-first attitude.
Ability to work well both independently and as part of a team.
Agile and able to adapt to the needs of the business.

Benefits

Employee discount with 50% off for employees.
Friends and Family discount with 20% off.
Uniform allowance.
25 days holiday (or pro-rata based on PT hours).
Enhanced Maternity and Parental Leave after 2 years.
Lunches provided.
Events and socials.

Who We Are

Founded in 2015, Varley is a fashion brand rooted in movement. Headquartered between London, Los Angeles and New York, it remains an international, family-run business, with quality and community at its heart. Offering a curated wardrobe of contemporary and active collections for the modern woman, Varley exists to instil quiet confidence with clothing that is made to move and evolve with your everyday.

Our People

We think of ourselves as an international family-run business that embodies our founders’ commitment to creating timeless collections for the modern woman. What started as a company of two, has grown into a close-knit team of thinkers, creators, and innovators, taking care of our clothes, each other, and our community.

Split across the UK and USA, our team is 85% female, making us proud to be a brand for women, by women.

We are guided by two core beliefs: the pursuit of quality in everything we do and looking after one another. Everything else should take care of itself.

Company Values

WE ARE THE SUM OF MANY PARTS

We may have two founders, but we are the sum of many parts. The journey is just as important as the destination. We look after one another. We promote diversity and inclusivity as central parts of the culture we are building. We are less when we don’t include everyone. Our successes and our failures we make as a team not as individuals.

WE PURSUE QUALITY IN EVERYTHING WE DO.

We should chase perfection in everything we do. Growth is a result of improvements to every aspect of what we do, not just reliant on an individual or department. We grow together.

WE EMBRACE POSSIBILITY AND PUSH BOUNDARIES:

We believe that there are no limits to what we can achieve. We encourage innovative thinking, pushing boundaries, and embracing new possibilities. We constantly challenge ourselves to think beyond the ordinary and create extraordinary outcomes.

DATA-DRIVEN DECISIONS AND PURPOSEFUL ACTIONS:

We base our decisions and actions on data and reason, not on hope. We prioritise and justify our choices through thoughtful analysis. We think before we act, understanding the impact of our actions.

OUR BRAND IS TIMELESS AND VALUABLE:

Our brand is our most valuable asset, and we treat it with the utmost respect. We recognise that our brand will outlive us and strive to enhance its value through everything we do. We prioritise long-term growth over short-term gains, ensuring the longevity of our brand's reputation.

WE NEVER COMPROMISE OUR PRODUCT.

We believe the best form of marketing is to make better product. Let word of mouth be the most powerful marketing channel. Constantly improve, however marginal a gain. Our product is defined by the quality not price.

WE RESPECT AND EXCEED CUSTOMER EXPECTATIONS:

We deeply appreciate and value those who choose to consume our brand. We consistently strive to surpass their expectations in every interaction. Our goal is to transform customers into passionate advocates who enthusiastically share their positive experiences with others.

WE CHOOSE PARTNERS WHO REFLECT OUR VALUES:

We view our suppliers, service providers, and stockists as partners, not mere business relationships. We carefully select partners who align with our values and standards. We understand that the company we keep reflects our brand's integrity and reputation.

WE GROW OUR BRAND BY EMPOWERING OTHERS:

We understand that the way we present information is just as crucial as the information itself. We focus not only on what we do but also on how our actions positively impact others. We aim to empower and support those around us, fostering growth and creating meaningful connections.

RESPONSIBILITY IS AT THE CORE OF EVERYTHING WE DO:

We believe that responsibility is as fundamental as the fit of a garment. We prioritise ethical practices and sustainability in all aspects of our business. We are accountable for our actions and strive to make a positive impact on our environment and communities.

KINDNESS IS OUR GUIDING PRINCIPLE:

We prioritise treating others with respect, empathy, and understanding. We believe that kindness creates a positive work environment and fosters strong relationships with our team members, partners, and customers.

Varley Clothing Ltd

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