Care Co-ordinator

Are you super organised and efficient?

Do you have experience of 1 year or more working in Care?

Then we want to hear from you!

Universal Care Agency is a dynamic small business that makes a real difference to people's lives in the Hampshire area and we are looking to grow our team.

This Co-ordinator role organises our carers to ensure they provide effective, safe, individual care to our service users. You will be part of a friendly team who thrive on delivering the best care in the community. There will be excellent opportunities for career development led by a fully supportive manager.

What the job involves:

Responding to emails and telephone calls in an effective and timely manner, liaising with the Registered Manager to ensure all carers are following agreed care plans
Maintaining full and complete knowledge of the service users: their care needs; care plans; assessments; schedule of care; regular carers
Maintaining up to date care plans, risk assessments and service user details
Have full knowledge and understanding of CQC regulations and Company policies and procedures and to highlight any issues arising to the Registered Manager
Attending meetings with the management team, service users, their families and/or representatives to ensure that the service provided meet the current service user’s needs
Co-ordinate with local community teams e.g. GPs, Hospitals, District Nurses, OTs
Provide care, in the absence of carers to the standards expected by the Company
To keep an exceptional and orderly office environment and to be the first port of call for all queries relating to scheduling of service user visits
Minute all staff meetings and keep accurate records of all carer’s mandatory training
Share the on-call duties to cover any absences as required
Work closely with the Registered Manager and support with ad hoc duties as required

Essential skills

Knowledge of Care plans and the CQC framework
Must have at least 1 year's work experience in the Care sector
Must have reliable, own car and able to use it for work purposes

Desirable skills

Recent work experience in a Care Co-ordinator role

In return we offer the following benefits:

A permanent employed role
Hybrid role with ability to work from your home and from our office
Enhanced hourly rate of £12.50 - £13.50 per hour
Expenses reimbursed at 45p per mile
Flexible to work part time or full time hours (full time is 37.5 hours per week)
Full Company workwear
28 days paid holiday including bank holidays
Employer pension contributions (after qualifying period)
To be part of a vibrant, growing Company who care about their team
Opportunities to develop into a management position

All applicants will be subject to a satisfactory Enhanced DBS check and Employer references, once a job offer has been made

Universal Care Agency

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Care Co-ordinator