Job Description

Who We Are

Service Graphics are the UK's largest provider of high impact visual communications, with a long and proven track record of producing and installing work to the highest possible standard. Established in 1961, our goal is to provide professional streamlined visual solutions, regardless of client sector, project size or scale. Our diverse team shares a commitment to excellence and brings together a wealth of expertise and talent from various disciplines, including design, technology, and marketing. We work across several different sites throughout the UK.

The Role

Analyse client briefs and tender documents received from the Sales and Client Services teams
Ensure that jobs are specified with the correct materials and process to ensure the products perform as per service life expectation.
Liaise with relevant internal teams including operations, procurement, sales and customer services and external suppliers
To deliver work on time and to a high standard as agreed.
To understand and adhere to the Company work processes, procedures, and policies
Develop, maintain, and update an understanding of the different factories and suite of products and services the business provides in order to deliver the best product and service to our clients.
To deliver work on time and to a high standard as agreed.
Prepare estimates for the sales team within local MIS system and ensure they are accurately specified by identifying precise labour, process, materials and any outwork or install requirements.
Ensure continuity of pricing for each customer in accordance with previous quotations or customer price list.
Ensure quotations include information regarding compliance where required e.g. service life, maintenance requirement, H&S.
Maintains technical knowledge by attending Group production facilities where available and being aware of factory capabilities and cost rates.
Working with employees and line managers to help maintain a positive culture
Build relationships across the Company with all levels of staff
To understand and adhere to the Company work processes, procedures, and policies
Flexible approach to work to meet deadlines
Ability to work calmly and effectively when under pressure of tight deadlines
Deliver ad-hoc duties as reasonably required by line manager
Adhere to Health and Safety regulations

Essential Competencies and Behaviours

Effective and appropriate communication style, demonstrating an approachable and helpful manner
Diplomacy, integrity, and professionalism when dealing with the public and colleagues
Works well within a team
Ability to multitask, plan and organise workload
The confidence and ability to work on own initiative
Ability to listen, understand, make suggestions, and interpret requirements of customers and colleagues

A training plan will encompass the following to ensure effectiveness of the employee if not already possessed or experienced in:

Local MIS system
Estimating

Equal Opportunities
Were proud to be an Equal Opportunity employer. Service Graphics are committed to ensuring staff are treated fairly and feel they belong, by creating a kind and inclusive environment. Were big on equity of opportunity, removing all barriers such as discrimination.

We would like to actively encourage applications from those who identify as less represented and minority groups. We do not filter applications by university backgrounds and encourage those who have taken alternative educational career paths to apply. All applications will receive consideration for employment, without regard to race, religion, ethnicity, disability, gender identity, nationality or age.

Vetting Requirements
The successful candidate will be subject too necessary pre employment checks, such as a DBS (Disclosure and Barring Service) check and the Right to Work within the UK. All applicants must be able to provide at least two suitable referees before employment.

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Service Graphics Ltd

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