Job Description

Senior Housing Solutions Officer

Full time salary - £36,573 - £40,607 per annum

37 per week, Hybrid working

About the role

This an exciting opportunity to join Runnymede Borough Council as we continue our positive work preventing homelessness and ending rough sleeping in the area. As theSeniorHousingSolutionsOfficer, you will:

Carry out initial assessments of individuals circumstances
Provide tailored advice to enable the applicant to resolve their housing difficulty
Confirm the duties the Council owe to the applicant in writing
Continually review and update the advice and support we are able to provide to the applicant
Provide a full housing solutions service, offering advice and assistance
Make enquiries to satisfy yourself of the facts of the application
Make lawful decisions in accordance with the legislation
You will have a manageable level of cases
Quality check and provide case sign off
Deputise for the Housing Solutions Manager

About you

You will be joining a supportive, friendly team and will reporting directly to the Housing Solutions Manager. We are looking for a capable and ambitious individual to join our team who can provide excellent customer service to support us to continue delivering first class housing solutions services. We are looking for exceptional candidates with a range of skills including:

Excellent working knowledge of the Housing Act 1996 (as amended)
Experience of carrying out detailed assessments
Good quality communication, both verbal and written
A team player
Encourages strategic thinking
Able to work well under pressure

About Runnymede

Runnymede is an ambitious, passionate, and progressive council with a forward-thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects. We are always keen to improve our services and welcome innovative and proactive individuals who are open-minded and have a positive approach in supporting our vision.

We have an exceptional Housing Solutions team that has achieved many positive outcomes for applicants. This role will support us to continue to deliver a high-quality homelessness service.

You will have the opportunity to contribute to the implementation and performance of the Councils Homelessness and Rough Sleeping Strategy and assist in the review of procedures and policies within the team.

Benefits

Hybrid working 3 days in the office, 2 days working from home
Flexible working 7am-7pm (Core hours are 10-11.30am & 2.30pm-4pm) and Flexi-leave
28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas
Excellent Pension Scheme, including access to an Advanced Voluntary Contributions
Free Parking
Training and development opportunities
Payment of one professional membership per annum
Cycle to work + further related discounts
Season ticket loan
Health insurance plan after 1 years service
Dental insurance plan after 3 years service
Mileage allowance

How to apply

For more information on the role and to apply please visit:Runnymede Borough Council Jobs | Surrey Jobs

We are passionate about building an inclusive and diverse workforce and we welcome applications from candidates with a variety of backgrounds, skills and abilities. If it is difficult for you to apply online, please contact Human Resourcesby email oron 01932 425527 who will be able to assist you.

Closing Date:11thNovember 2024

Interview Date(s):Week Commencing 25thNovember 2024

If you do not hear from us within two weeks from the closing date you have not been successful on this occasion. Thank you for considering Runnymede Borough Council.

Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.

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Runnymede Borough council

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Senior Housing Solutions Officer