Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

We are looking for a talented Store Manager to join our brand new womenswear concession in Harrods. By embracing our Winning Culture and consistently meeting the business sales objectives, you will deliver the 5 keysteps of service to Create, Connect, Convert, Confirm, Continue in store and via our digital platforms.

Directly responsible for the sales and KPI performance in store.
Generate meaningful revenue to achieve profitable and sustainable growth through inspiring the team to consistently deliver an exceptional, memorable customer experience.
Partner with the Regional Manager to develop sales strategies, operating budgets and monitor performance.
Effectively communicate and implement the retail store strategy and initiatives that support the RL business vision.
Partner with the Regional Clienteling Manager to support the execution of key strategic focuses in retention, acquisition, trading across and VIC experiences.
Foster and cultivate relationships with Personal Shoppers and Stylists.
Acquire and retain a talented sales team that are empowered, engaged and motivated to achieve outstanding results.
Coach and mentor direct reports to achieve optimal results including succession planning for current and future positions.
Conduct performance reviews and agree on Personal Development Plans to support retention.
Communicate clear sales and service goals and expectations to the sales team, providing coaching, training and constructive feedback on a regular basis.
Monitor all processes, standards and work with Operations Manager to ensure successful implementation.
Use business reports, profiling and space analysis information effectively to drive results.
Manage the store environment to ensure it represents the brand, complies with creative and product presentation.
Establish and maintain effective replenishment processes in line with store requirements.
Oversee merchandise install directives and ensure standards are effectively maintained.
Maintain workforce management schedules to report attendance, sickness and absence of team members.

Experience, Skills & Knowledge

Demonstrate successful leadership of teams in the Luxury sector for 2 strategic cycles in this field.
In-depth knowledge of the Luxury market including competitor activity.
Strong communication and interpersonal skills.
A desire to build relationships, promote teamwork and develop people.
Client centric, building long-term relationships with our international and multicultural clientele.
High level of analytical and reporting skills.
Interest and expertise in womenswear fashion.
Exhibit pride through a positive demeanour, body language, personal presentation and dress standards in line with the Ralph Lauren expectations.

#J-18808-Ljbffr

Ralph Lauren Corporation

New Jobs

Legal Counsel Fixed Term

STORE MANAGER

Legal Counsel