Job Description

Retirement Housing Officers - Part Time

Up to £21,483 plus excellent benefits

Hereford

Permanent,Part Time(25 or 18 hours per week)

Are you a Housing Officer with a passion for Specialist Housing or Supported Living?

We have opportunities for Retirement Housing Officers to join our teams based in Hereford. We have roles at our brand-new facility at Cathedral Park where you will have the opportunity to have real input and get to know the facility before it opens to residents.

We are also recruiting for our existing site at the Rose Gardens, where you will get to work alongside an established and supportive team.

As a Retirement Housing Officer, you will be providing a housing and tenancy management service to maximise tenancy sustainment. Youll be a regular and flexible customer contact for the residents, providing practical and preventative support and advice. As well as this, you will signpost to specialist care and support services to maximise wellbeing, social interaction and minimise isolation.

You provide effective building management, including property inspections, risk assessments, H&S monitoring and compliance checks. Responding, investigating, and taking timely action to reported breaches of tenancy/leasehold agreements?will be a key part of the role.

The roles being recruited are working part time hours on the following shift patterns:

Cathedral Park-25 hours per week. Shift patterns will be working 8:30am to 5pm on Mondays and 9 to 5 on Wednesdays and Fridays.
The Rose Gardens-18 hours per week, ideally Wednesday to Friday, between 9-5 with no weekend working. Salary up to £15,469 per annum.

Some things we need from you:

You will be customer focused and may have experience of working with customers to solve complex issues.
An awareness of working with vulnerable Adults would be desirable.
Great interpersonal skills and used to communicating with people from diverse backgrounds.
Keen to deliver high standards with an ability to look to improve services too.
Confidence using digital devices, ICT software and systems.
Due to the travel to offices and other facilities, a driving license and use of your own vehicle will be required.
An Enhanced DBS check is also required for this role.

Some of our great benefits include?:

28 days annual leave (pro rata) with?the opportunity to buy and sell leave
Family friendly policies
Medicash health plan membership for all employees which includes access to an employee assistance?programme, discounted gym membership and exclusive discounts
Non- contributory Health & Wellbeing plans with cashback for dental, optical, physio and complementary therapies
Reward & Recognition scheme with retailer discounts and cash back
Pension Salary Sacrifice contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions)
Supportive working environment with great learning and development opportunities

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Platform Housing Group

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Retirement Housing Officers- Part Time