Job Description

Housing Choice Advisor

Housing and Estates Management

Temporary up to 11 months

37 Hours per week

NS6 £24,702 - £25,979 per annum (Pay Award Pending)

We are seeking a customer focussed individual with experience of providing housing advice to join our team in a temporary maternity cover role.

What we can offer the successful candidate:

Enrolmentin the career average local government pension scheme
Flexi scheme and hybrid working
A generous annual leave entitlement that increases with service
A whole host of family-friendly benefits
1 days paid volunteering leave
Lifestyle benefits platform
A funded health cash plan
Free car parking*
£10 a month gym membership at one of our four gyms in the district.

You will also be working with a great team, dedicated to delivering effective services.

What you will do in this role:

Assess housing applications in line with the Councils housing allocation policy and the Housing Act.
Provide a frontline housing service including housing advice.
To review assessments considering changes in circumstances.
Provide assistance, identifying vulnerabilities and signposting for support.
Support the wider team with administrative tasks as necessary.
Maintain a working knowledge and understanding of current legislation and good practice in relation to housing.

What we are looking for in the successful candidate:

Proven experience giving housing advice to the public.
Able to work in line with policy, procedure, and legislation.
Excellent communication skills including tact, diplomacy, empathy, and patience
Proficient in Microsoft Office.
Able to work well as part of a team.
Organised and able to work well to deadlines.

If you feel that this is the role for you, then we look forward to receiving your application demonstrating how you meet the essential criteria for the role.

Closing Date:1 November 2024

Interview: 12th November 2024

As an employer we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce.

Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare disabilities (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specifications on their application forms.

*Free staff parking is valid until 30 June 2026.

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Newark & Sherwood District Council

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Housing Choice Advisor