Job Description

Benefits

· 24 days annual leave entitlement (Increase on years’ service up to 29)

· Additional day off for your Birthday

· Buy/sell back holiday scheme

· Private Health Insurance with discounted perks;

· Bupa Dental Plan

· Eye care contribution

· Pension scheme

· Staff Incentives and recognition

Benefits:

Casual dress
Company events
Employee discount
Flexitime
Free parking
Gym membership
Health & wellbeing programme
On-site parking
Private medical insurance
Referral programme
Sick pay
Work from home
Bonus scheme
Commission pay

We’re looking for an Account Manager with a passion for technology to proactively and strategically manage a portfolio of accounts in the Oxfordshire are.

Reporting directly to the Director of Sales & Marketing, you will become a part of our dedicated Account Management team – striving to make a difference to our customers every single day with the use of technology and the highest service level!

About the job

Office Location Hertfordshire, but you will be managing a base of accounts mainly in the Oxfordshire area.

Duties & Responsibilities

Managing a portfolio of clients in the Oxfordshire area
Pro-actively communicating and taking ownership of client management at defined regular intervals
Meeting with your clients face to face to deliver bespoke service standards and requirements at least once per quarter
Maintaining regular contact with clients
Landscaping your customer base
Renewing your existing base
Expanding your client’s portfolios by providing exemplary service
Identifying additional business opportunities and increasing revenue from the existing customer base by selling additional services and products
Working toward and consistently achieving personal KPIs
Securing testimonials from your clients to be used for marketing materials
Maintaining accurate records of clientele information within our CRM systems

Soft Skills:

Excellent time management skills
The attitude of a committed team player
The ability to work with accuracy and attention to detail
The ability to listen to and resolve customer issues and complaints
Self-motivation, positivity and enthusiasm
A good understanding of corporate culture and hierarchy
Experience in delivering presentations, and coordinating high-level client meetings
The ability to communicate effectively both orally and grammatically across a wide range of audiences, up to director level
Previous experience in building and maintaining relationships with clients
A clean and up to date driving license with access to your own vehicle

MIW Group Ltd - Make it Work

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