Job Description

Job Role: Senior Account Executive

Location: New Milton

Hours: 35 hours per week-Monday to Friday

As a Senior Account Executive, you will be responsible for:

Providing customer centric insurance products for the client’s clients
Ensuring all enquiries dealt with in a professional and timely manner
Ensuring compliance with FCA requirements

This role report into the Insurance Manager and has no direct reports.

Main Responsibilities

Day to day management of a portfolio of commercial insurance policies
Liaising with clients, brokers, and insurers in the administration of contracts of insurance
Preparing and issuing new business and renewal terms and quotations
Ownership and handling of consumer and commercial property claims in accordance with FCA requirements and authority levels
Ensuring stakeholders are regularly engaged and updated with claims information
Dealing with client queries via multiple channels – e.g. email, telephone, post – in a timely and professional manner
Provide a superior service to all internal and external customers of Knight Square Insurance Brokers Limited
Support Knight Square Insurance Brokers Limited strategic and operational goals

Skills and Experience

Preferably educated to A ‘Level standard, but as a minimum 5 ‘C’ grade or grade 4 and above GCSE passes (or equivalent) including English and Maths
Experience of working within the insurance sector is required, either for an insurance company or broker
Good knowledge of property insurance (commercial and consumer)
Excellent customer service experience
Experienced in the use of Microsoft applications
Excellent communication skills, both verbal and written
Comprehensive knowledge of FCA obligations relevant to insurance provision
People management experience
Adaptable and able to work under pressure and to tight timelines

Who are we?

Knight Square Insurance is a highly respected, trusted broker specialising in providing comprehensive insurance cover for property management companies, resident management companies (RMCs) and right to manage companies (RTMCs). We offer a range of products including Directors and Officers Insurance, Buildings and Estates as well as Terrorism Insurance, Engineering Inspection and other insurance for homeowners, landlords and tenants.

Why choose us?

By joining us, you will work with industry professionals who are committed to providing the highest levels of customer service, as well as ensuring we put our people first.

The benefits of working with us can include free parking, free fruit, discounted gym membership, a true work-life balance and the opportunity of growth and progression. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.

We’re committed to promoting diversity at Knight Square Insurance and recruit on merit. We are an inclusive employer that prides itself in being so diverse.

What’s next?

To start your application for this role we will ask you to upload your CV and answer a few questions.

Our recruiters will work with our managers to review your CV. If unsuccessful you will be notified. If you meet the criteria for the role, we’ll be in touch to arrange a short telephone interview, and our shortlist of candidates will be invited to attend interviews with the hiring manager.

Knight Square Insurance Limited

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Senior Account Executive