Customer Service Administrator £25,000 - £26,500 (depending on experience) NG2 - 5 mins from tram stop / free parking

Overview: Our client has a global presence in its field of manufacturing and prides itself on the level of customer service it delivers. With this in mind, they are looking to appoint an experienced Customer Service / Sales Administrator who can continually challenge and constantly exceed their customers’ expectations. This is a busy role where the team work together to cover the duties to ensure the department runs smoothly.

Duties for the Customer Service Administrator:

Answering telephoning calls
Taking customer sales orders / order administration
Order processing / data entry
Raising customer invoices
Inputting customer orders on to SAP software
Raising the necessary paperwork for customer collections including credits
Giving prices to customers
Providing admin support for designated sales reps
Dealing with customer service queries - verbally and via email
Daily and monthly updates for the website
Communication at all levels via phone and emails

Skills require for Customer Service Administrator:

Good Customer Service Skills
Good Telephone manner
Experience working in a busy office environment
Able to process orders quickly and efficiently
Able to work well under pressure
Able to work to cut off times and be good at prioritising orders
Used to dealing with customer service queries
Microsoft Office i.e Word & Excel

Hours: Hours of work will be 9am to 5.30pm

Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs please assume you have been unsuccessful

Kinetic Office Recruitment

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Customer Service Administrator