Job Description

Role: Hospitality & Event Specialist

Full Time, 32 hours per week. Over 3-4 days (weekend work may be required)

Salary: £23,000pa

Based in a historic and iconic restaurant and bar establishment nestled in the heart of Dumfries, the venue seeks a dynamic and highly motivated Hospitality Event Specialist to join the team. This pivotal role will be instrumental in generating corporate and group bookings, driving revenue growth, and enhancing our reputation as a premier event and dining destination.

Responsibilities:

Event Planning & Execution: Conceptualise, plan, and execute a diverse range of events, from corporate conferences and business meetings to private celebrations and social gatherings. This includes managing all logistical aspects, such as venue setup, catering arrangements, audiovisual requirements, and entertainment.
Sales: Proactively identify and pursue sales opportunities, both direct-to-consumer and direct-to-business. This involves building strong relationships with clients, understanding their needs, developing tailored proposals, and negotiating contracts.
Client Relationship Management: Provide exceptional customer service throughout the entire event lifecycle, ensuring that all client expectations are exceeded. This involves maintaining regular communication, addressing any concerns promptly, and gathering feedback to continuously improve our services.

Qualifications & Skills:

Proven Experience: Demonstrated success in event planning and sales within the hospitality industry, preferably with a focus on corporate and group bookings.
Strong Communication & Interpersonal Skills: Excellent verbal and written communication abilities, along with exceptional interpersonal skills to build rapport with clients, guests, and colleagues.
Organisational & Time Management Skills: Ability to prioritise tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
Problem-Solving & Decision-Making Skills: Resourcefulness and initiative to overcome challenges and make sound decisions under pressure.

Benefits:

Unique Work Environment: The venue is a historic and vibrant establishment with a rich cultural heritage. You will have the opportunity to work in a unique setting that blends tradition with modern amenities.
Growth Potential: This is a newly created position with significant potential for growth and advancement within our organisation.

Please apply to this job post or email CV to lucy.white@innectis-group.com

Closing date: 15/09/24

Innectis Ltd

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Hospitality & Event Specialist