Job: Head Housekeeper

Salary: £29,000 - Full time annualised contract based on 45 hours per week (part time may be negotiable and salary based on experience)

Farnham Castle is a private, award winning Weddings and Events Venue, with exceptional standards of dining, hospitality and service delivered in an incredible, historic setting, by passionate hospitality experts.

General:

Lead and work with the Housekeeping team to complete all Housekeeping tasks. Oversee site cleanliness and appearance. Organise and manage rotas, stock takes, order processing and cleaning schedules, and delegate tasks. Ensure the care of clients, maintaining and developing the premises and services to build our reputation as a premium venue with focus on customer care and cleanliness.

Primary role responsibilities and operational accountability:

To ensure the highest levels of cleanliness & presentation in all areas of the Castle and to ensure that these standards are consistently maintained on a daily basis. These areas will include:
- Castle bathrooms
- All public areas
- Castle offices & reception
- Functions suites in collaboration with banqueting team
- Guildford Suite
- Castle bedrooms
- The Gate House
- Garden Room & Guildford pantries
- Storage areas
Manage all linen requirements for accommodation – ordering, stock control & stock management
Manage all costs relating to housekeeping stock – ensuring cost saving & minimising waste
Manage all housekeeping consumables
Control & safe management & use of all housekeeping chemicals
Manage health & safety of all guests & housekeeping staff – health & safety checks
Recruit, train and manage all housekeeping staff
Producing reports for staff/management use
Forward planning in liaison with reception & events teams
Actively assisting housekeeping team when short staffed
Prepare all housekeeping rotas
Attend departmental meetings as required

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