Job Description

Are you a highly organised, down-to-earth quick learner who enjoys supporting people, improving processes and working with a friendly analytical team? Then we’d love to hear from you!

Due to the growth of the business, we are looking for a HR Specialist to work within a small, collaborative, fast-paced team in executing all aspects of HR by providing HR services and owning and co-ordinating HR processes.

Your key responsibilities will include:

Recruitment – Supporting the internal recruitment process for graduate and senior hires, including screening, interviewing, tracking, communicating with candidates and hiring managers, and producing management information
Onboarding – Assist in the development and enhancement of the onboarding experience to ensure new hires are integrated effectively into the company culture and operations.
Operations – Contribute to HR operations by supporting and identifying initiatives that enhance efficiency, improve employee experience, and align HR processes with broader organisational goals.
Employment law – Provide support on employment law matters by staying informed of relevant legislation and ensuring HR practices comply with legal requirements. Assist in providing guidance to managers on compliance matters, and work alongside HR team in handling employee relations issues with a focus on compliance and best practices.
Employee Relations – Serve as a resource to employees and managers on employee relations matters, helping to resolve issues and promote a positive workplace culture. Work in collaboration with leadership to support conflict resolution, performance management discussions, and foster a supportive and inclusive work environment.
Learning and Development – Work alongside business leaders and the HR team to help identify training needs and support the implementation of employee development programs. Assist with the coordination of learning initiatives that align with the organization’s strategic objectives and promote continuous learning across the workforce.

There are often ad hoc requirements and change projects, and you will have the opportunity to get involved in a wide variety of HR work. This is a great learning opportunity for someone who is proactive with excellent attention to detail and can identify ways of using technology to make processes more efficient. Perhaps you are studying for a HR qualification, bringing transferable skills into a HR role or wanting to take on more responsibility and get broader exposure in your HR career.

Job requirements

4+ years’ experience in HR/recruitment or relevant transferable skills, preferably in a corporate environment
Bachelor’s degree
Ability to learn quickly and proactively take initiative and ownership of delivering tasks to agreed deadlines
Detail focused with a desire to ensure high levels of accuracy. You will take pride in wanting to get into the detail, understand data and ensure that it is and remains accurate.
Strong Excel and PowerPoint skills to analyse and visualise HR data and communicate key messages
Analytical mindset, with a drive to create, follow, monitor and improve processes to work efficiently
You need to be a problem solver and forward thinker – don’t just fix the immediate ask, but take ambiguous issues, break them down to understand the root cause, and then design a future-proof solution
Clear and concise written communication skills for drafting letters, templates, updates and presentations tailored to your audience
Friendly and approachable point of contact, whilst demonstrating the highest level of integrity with the ability to manage and process sensitive data
Flexibility, reliability, willingness to ‘muck in’ and the ability to work under pressure
Ability to interact and communicate effectively and build strong working relationships at all levels of the organisation
Collaborative, dependable, responsive team player with the ability to work independently and take initiative as you build trust

About us

Expand Research is a specialist firm providing unique data-driven business intelligence as a trusted advisor to senior executives across the world’s leading financial services firms to help them to operate more effectively. Expand’s activities are focused on data benchmarking in technology, operations, FinTech and market data, with expertise around strategic cost and human resourcing benchmarking in wholesale finance.

Founded in 2001 as an independent research boutique, Expand is a wholly owned subsidiary of the Boston Consulting Group, headquartered in London and with offices in Singapore and New York. At Expand we’re proud of our friendly, inclusive and authentic team. It takes diversity of thought, culture, background and perspective to drive a global growing business, understand our clients’ needs and maintain our professional, supportive and entrepreneurial working culture that we all enjoy.

At Expand we’re proud of our inclusive, diverse and authentic team. It takes diversity of thought, culture, background and perspective to drive a global growing business, understand our clients’ needs and create a welcoming culture for us all to enjoy.

By submitting your personal information, which could include a job application, you give Expand and BCG permission to process, screen and store it for the purposes of the recruitment process. We may share this personal information with a third party IT provider which hosts our recruitment platform and with third party assessment providers who assesses your qualifications as part of the recruitment process. Your personal information will not be shared with any other parties except as set out herein. For additional information, please review our privacy policy which we will update from time to time. You give Expand and BCG permission to retain your application and contact details to verify whether you have previously applied and so that we may notify you of further opportunities.

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Human Resources Specialist