Job Description

Practice Manager / Business Development / Administrator

E3 is seeking a highly organised, efficient and detail orientated practice/office manager to ensure seamless operation of our small, friendly office. This is an exciting opportunity to join our talented team in central Bristol.

E3 is a dynamic Building Services, Environmental Design and Low Carbon Engineering practice. Our core business is the design and specification of mechanical and electrical systems in buildings, and we are at the forefront of low energy building design. Were a team of 15 and work with nationally recognised Architectural practices throughout the country.

To read more about us, please visit our website.

The Role

We are looking for an exceptional all rounder to take responsibility for running the office, helping secure new projects, and supporting E3s Partners and staff. You will work closely with the Partners and the role will involve you developing a deep understanding of the practice, our approach and working methods. You will have the opportunity to take a lead role in enhancing our working practices including our website and marketing material.

Key Responsibilities

Admin/Office:

Maintaining electronic filing systems
Minuting team meetings
Dealing with enquiries by phone, email
Greeting visitors
Managing office consumables and equipment
Managing subscriptions, licences, memberships
Organising events
Liaising with landlords - leases/property management
Managing suppliers - cleaning contracts, IT, comms
Managing insurance renewals
Responsibility for office Health and Safety, and Fire Marshal

Business Development:

Researching new business monitoring portals and researching bid invitations
Writing and supporting bids for new work
Project support including contracts, and project administration
Maintaining and updating marketing information
Attending management, resource and team meetings
Marketing, website and social media

Finance

Invoicing and credit control
Working with invoicing spreadsheets
Reconciling Purchase orders
Verifying supplier invoices
Credit card analysis
Working closely with Finance Administrator

HR and Wellbeing:

Support and promote the wellbeing of the team
Carry out quarterly wellbeing surveys
Maintaining and developing company policies and procedures
Managing timesheets, producing records and calculating holiday allowances
Organising staff appraisals
Booking CPD courses and training
Monitoring and updating staff records
On and off boarding of staff
Assist with recruitment processes
First aider
Mental Health First Aider

Quality Management

Manage and maintain ISO 9001:2015 system
Carry out annual internal audit
Lead on external audit processes
Produce reports for and participate in annual management reviews
Carry out client feedback surveys

Key Skills

Experience in working in a busy administration position
Exceptionally well organised and efficient
Positive, practical attitude
Empathetic and supportive
Experience of audit and ISO9001
Professional, articulate and proactive
Excellent communication skills
Exemplary writing skills
Demonstrable ability in multi tasking
Meticulous attention to detail
Fast learner
Strong IT skills
Experience of Quickbooks (desirable)
Experience and knowledge of Indesign (non-essential but advantageous)

If you feel that the role is exciting but lack any of the skills and experience noted above we will provide training and development opportunities to help you develop your capabilities.

What we Offer

We are a supportive employer with an excellent reputation. We will provide a role full of exciting challenges. Benefits include:

Competitive salary
25 days annual leave plus Bank holidays, with the option to purchase additional days
Flexible and hybrid working
TOIL policy
Pension scheme
Life insurance
Enhanced parental leave
Monthly socials and biannual away-days
Professional development opportunities
Cycle to work scheme.

Diversity is important to E3, and we encourage people of all backgrounds to apply.

How to apply

Please provide your CV and a covering letter.

Deadline for applications: Monday 11 November 24.

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E3 Consulting Engineers LLP

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