Operational Assistant Manager

Join Our Team as Golf Operations Assistant Manager: Make Every Day Awesome for our customers!!

Are you passionate about customer service and creating memorable experiences? Do you thrive in an environment that caters to everyone, from families and beginners to advanced golfers looking to improve their game? If so, we want you to be part of our team at our vibrant golf centre!

Here’s What You’ll Do:

Lead and Inspire: Manage and schedule the Golf Operations Team, ensuring they are motivated and well-trained to provide exceptional service. Ensure Smooth Operations: Oversee tee time reservations, maintain golf carts, and keep the golf simulator room clean and secure. Enhance Experiences: Assist with organising member competitions and events, ensuring everyone has a great time. Maintain Standards: Adhere to health, safety, and compliance regulations, and handle customer feedback with professionalism. Boost Customer Satisfaction: Ensure every visitor, from families to serious golfers, enjoys their time at our facility. We’re Looking For:

Ideally 3 years’ experience in managing golf operations, working in a sports facility, or a similar hospitality operations management role. Proven track record in leading and managing teams, preferably in a hospitality or sports environment Alcohol Licensing: Familiarity with alcohol licensing rules and regulations is highly beneficial. Your Winning Qualities:

A Strong Leader: With excellent team management skills and a knack for motivating others. A Customer Service Champion: Who can deliver top-notch service and handle customer interactions gracefully. An Organised Planner: Skilled in efficient scheduling and managing operations A Problem Solver: With keen attention to detail and the ability to resolve issues quickly. Safety-Conscious: Knowledgeable about health and safety standards, including alcohol licensing regulations. Ready to make a difference every day? Apply now and help us create the ultimate golf experience for everyone!

Hours of Work

40 hours per week, worked over 5 days. Hours of work are scheduled on a rota basis, normally planned 4 weeks in advance. Weekend availability is a requirement on at least one day each weekend, sometimes both days, though not both days every weekend. For every weekend day worked, you'll receive a compensatory day off during the week. Some bank holiday work will also be required. Benefits

Salary 27-30k per annum (depending on experience) 5.6 weeks holiday per year (including bank holidays) Free staff lunch if entitled to break. Free bucket of 100 balls per week to use on the range. Free use of the golf course and par 3 course on off peak times Free parking

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Operational Assistant Manager