Retail Regional Manager | Homebased with regular travel in Surrey, Sussex, Hampshire and Dorset | 6 Months Fixed Term (August – mid-January | Full Time 37.5 hours per week over 5 days – flexible working | Up to £32,000 FTE plus benefits

Our client is the UK’s largest multi-charity retailer, selling cards and gifts on behalf of over 200 UK charities including national organisations such as Cancer Research UK, Alzheimer’s Society, British Heart Foundation, along with local charities such as Hospices, Air Ambulances and Wildlife Trusts. In the last 10 years alone, they have raised over £22 million for UK charities.

Each year the company facilitate the opening of a national chain of pop-up shops to operate during the festive season. This role supports that network of shops to maximise income.

Please note the employer is able to accommodate an immediate start in this role.

Are you the right person for the job?

The following experience is essential

Area / Cluster / Satellite Management experience Experience across customer facing environments Experience in working with a variety of stakeholders at the same time Experience working under own initiative within an established commercial framework Access to a vehicle and full driving licence Skills and behaviour

You will be a self-starter who thrives on autonomy and works well with and through others Able to demonstrate an understanding of the retail sector, ideally within a charity context Commercial awareness and ability to make decisions to drive revenue Analytical, numerate and competent with the use of Microsoft programmes such as Word, Excel, Outlook, Teams Excellent negotiation skills Ability to communicate with numerous stakeholder groups Can navigate through ambiguity and uncertainty Responds with agility to changing consumer and partner needs to maximise all opportunities Builds collaborative relationships with internal and external stakeholders built on trust and mutual respect Demonstrates a passion for CFGC’s vision, mission and values Thrives on challenge Able to manage staff across a geographical region utilising appropriate communication methods - telephone/email/in-store visits What will your role as a Regional Manager look like?

To support the Head of Retail and Head of Operations in the establishment of a network of temporary Christmas shops To line manage and support Shop Teams in a designated area in order to maximise sales and revenue for participating charities To confirm arrangements for delivery of initial stock allocation and shop equipment including dates and capacity for storage, providing support for shops as required To identify recruitment needs within the region for both paid staff and volunteers for shops and to liaise with the Head of Marketing and local networks in order to initiate appropriate recruitment campaigns To ensure that relevant information is centrally maintained to a timely and consistent standard To communicate effectively with both internal and external contacts ensuring exemplary customer and supporter experiences To analyse sales data and react accordingly to increase revenue What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

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Retail Regional Manager