Hub Controller – Norwich The Opportunity We are working on behalf of a forward-thinking automotive service centre in Norwich, who are searching for an enthusiastic Hub Controller to join their team. This role is ideal for someone with experience in workshop control or line management, but it could also be a great next step for a Service Advisor or Technician seeking to take their career to the next level with full training provided and strong prospects for career advancement for individuals who demonstrate the right drive and ambition. Main Responsibilities:

Overseeing and managing the workflow in the workshops to maximise technician efficiency and ensure a seamless customer experience.
Leading customer communication efforts, keeping clients informed throughout their service journey and ensuring any additional work is clearly explained, quoted, and approved.
Managing a team of Technicians within the service department, ensuring adherence to company and manufacturer standards, while maintaining high levels of staff and customer satisfaction. What’s on Offer:
A fulfilling role within a progressive organisation that values personal growth and development.
Strong potential for career progression, along with an attractive bonus structure.
The opportunity to work with a company that’s leading the charge in the move towards vehicle electrification.
Flexible working patterns can be arranged, with hours and days tailored to suit your needs. Why apply? This is a unique opportunity to join a company at the forefront of the automotive industry's electrification revolution. Our client is investing heavily in cutting-edge technology, ensuring they are well-positioned to lead the transition, and they want you to be part of that journey. If you’re ready for a new challenge and are passionate about making an impact in the automotive industry as a Hub Controller, we’d love to hear from you! Please apply online or contact Justin Murray at Big Sky Additions for a confidential chat

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