Arcas Technology is partnered with a Tech Consultancy based in Bournemouth, that is currently seeking a skilled IT Infrastructure Engineer to join their team on a permanent basis.

They are seeking a highly skilled and experienced IT professional with a strong background in infrastructure management, network administration, and technical support. The ideal candidate will have a minimum of 5 years in a similar technical role, with proven expertise in managing both on-premises and cloud infrastructure, including servers, networks, and storage systems.

Role Overview:

Responsible for maintaining and enhancing both on-premises and cloud-based infrastructure, covering servers, storage systems, and networks.
Oversee and support the network infrastructure, ensuring optimal performance, availability, and redundancy across various locations.
Provide in-person technical assistance to ensure smooth operations.
Deliver 3rd line support, handling escalated issues from the service desk.
Lead or assist in planning and executing IT projects.
Keep detailed records of systems, configurations, and processes. Ensure all documentation adheres to industry standards and regulations.
Previous experience in a service-oriented environment is preferred.
Relevant industry certifications are required.

Required Technical Skills:

Networking Expertise: Extensive knowledge of network protocols with experience configuring and managing LAN, Wi-Fi, and WAN systems.
Familiarity with HPE Aruba networking is essential.
Firewall Management: Hands-on experience with firewall administration, with FortiGate being preferred.
Microsoft Infrastructure: Strong expertise in managing Microsoft platforms, including Windows Server, Office 365, and Entra administration.
Virtualization & Hardware: Solid understanding of Hyper-V, as well as HPE server hardware and storage systems.
Apple Devices: Competency in managing MacOS and iOS devices.
ITIL & Service Management: Familiarity with the ITIL framework and best practices for service management.

If you believe you are a strong candidate for this position, please send your CV to Andy Dale at Arcas Technology

Arcas Technology Ltd

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